Resources for Practice Improvement
The National Council for Behavioral Health has compiled a new list of resources to support those working with vulnerable populations. Resources include toolkits, websites, webinars, and articles. Topics range from supporting immigrant children and families, trauma informed care for unaccompanied children, and working cross culturally with families.
Toolkit for Indian/Alaska Native Transgender and Two-Spirit Youth
The Northwest Portland Area Indian Health Board (NPAIHB) features Celebrating Our Magic, a toolkit created for American Indian/Alaska Native youth who identify as transgender or Two-Spirit, their relatives, and health providers who care for them. The goals of the publication include reducing disparities in access to healthcare and increasing tribal clinic capacity and awareness.
From the National Council for Behavioral Health and Kaiser Permanente, click to access Fostering Resilience and Recovery: A Change Package for Advancing Trauma-informed Primary Care. This field-informed guide developed by the nation's most influential leaders shaping trauma-informed approaches gives actionable guidance to create a framework to implement a trauma-informed initiative, along with scripts, tools, concrete strategies and recommendations that will help you create a healthier work environment, develop trauma-informed approaches and improve patient outcomes. Because trauma is a nearly universal experience.
The NWCPHP has launched a collaborative project to improve public health policy: Laboratory for decision making. With support from the US Department of Health and Human Services Office of Minority Health, NWCPHP embarks on a five-year project to assist rural public health leaders in better using data to promote health equity. With rural areas hard hit by the opioid epidemic training materials and other resources are a great resource provided by NWCPHP.
The Washington Physicians Health Program is an independent, non-profit organization that was established in 1986. It is a physician-led program with an experienced staff dedicated to helping healthcare professionals while promoting patient safety. WPHP assists healthcare professionals with medical conditions that may affect their ability to practice medicine safely. These conditions include substance use and behavioral health disorders, as well as physical and cognitive disorders. WPHP is a confidential resource to the maximum extent provided by law. Visit WPHP.
The Institute for Healthcare Improvement Open School is a not-for-profit global learning community offering online courses, project-based learning, and learning community. Some courses are paid for through subscription, but the IHI Open School also contains free videos and case studies with discussion questions, a list of other resources on patient safety, quality improvement, leadership, and system design, and tips/resources related to publishing work.
“Key Considerations for Implementing Telepsychiatry Services” – a new tool from the Practice Transformation Support Hub – can help practices considering telepsychiatry make an informed decision about what is right for their practice, and their unique implementation needs. The six-page guide is available on the Hub Resource Portal.
Research and Consultation
The Weitzman Institute is the first community-based research center established by a Federally Qualified Health Center. It is dedicated to quality improvement and research in primary care for the underserved. They test promising innovations in primary care delivery and establish research priorities for Community Health Center, Inc. (CHCI). Visit the Weitzman Institute to learn more about the resources they offer, including practice transformation support, Project ECHO for Chronic Pain and Medication Assisted Treatment (MAT), eConsult, QI education, and workforce development. Though offices are located in Colorado and Connecticut, Weitzman Institute programs have a presence in 37 states (including Washington), bringing services to health centers and practices across the country.
The National LGBT Health Education Center provides educational programs, resources, and consultation to health care organizations with the goal of optimizing quality, cost-effective health care for lesbian, gay, bisexual, and transgender (LGBT) people.
The Education Center is a part of The Fenway Institute, the research, training, and health policy division of Fenway Health, a Federally Qualified Health Center, and one of the world’s largest LGBT-focused health centers.
HEAL WA is the on-call library for Washington state practitioners, and is a free resource for any healthcare provider licensed in Washington state.
TeleMedicine and HIV Series Payment Policies: June 29, 2020, 10:30 am PDT: Part 3 of a 6-part webinar series, designed to provide tools and focus on how to develop a strategy, helping patients connect, Medicare reimbursement, documenting a telemedicine visit, privacy, security, IT technology, telemedicine etiquette, & professionalism. Presented by Mountain West AIDS Education and Training Center.
Honoring Grief When Making Devastating Agriculture Decisions During COVID-19 June 17, 2020, Noon (Central) Resources on the impacts of grief and loss in the time of COVID-19 when farmers and agriculture communities have had to make devastating decisions with livestock, dairy supplies, and sustainability of the farming way of life.Hear from farmer experiences and learn tools and strategies to honor your grief and loss and ways to live through that impact. Presented by: Upper Midwest Agriculture Safety and Health Center
Population Health in Rural America in 2020 - A Workshop June 30, 2020, 11:00 a.m. - 4:00 p.m. (EDT) Experts from around the nation will share their expertise and discuss public health, health care, and community efforts to address the challenges and seize opportunities. Presented by the National Academies of Sciences, Engineering, and Medicine.
Linking COVID-19 Data to Social Determinants of Health in Your Community Using HealthLandscape
June 30, 2020. Time: 1:00 - 1:45 p.m. (CDT) The COVID-19 Patient Profile allows you to upload ZIP Code level COVID-19 data and link these to dozens of social determinant of health and health outcome indicators. Users can also map hospitals and other health care facilities to explore capacity relative to need. Presented by HealthLandscape
2020 3rd Annual National Native Health Research Training Initiative: Session 2 - VIRTUAL
July 15, 2020. Time: 2:00 - 4:00 p.m. EDT. The annual NNHRT initiative contributes toward the growth of a Native health research community that is dedicated to honoring tribal decision-making processes, building trust through tribal community participation and guided by tribal cultural knowledge and values.Conference themes include: Academia, Cell Biology, COVID19, and a Long Path Traveled for the Navajo Nation, American Indian Higher Education Consortium, Indian Health Service, Native Research Network.
2020 Western Forum for Migrant and Community Health, February 19-21, Sacramento, California: "Raices and Resilience: A Healthy Environment, A Healing Community" Co-sponsored by the Northwest Regional Primary Care Association. Early registration discount ends January 31.
Northwest Regional Telehealth Resource Center Annual Conference, April 15-17, 2020, Portland, Oregon: In partnership with the Telehealth Alliance of Oregon (TAO) to co-host our regional telehealth conference. This year’s conference theme is: Telehealth 20/20: New Perspectives, Innovation Insights and Expanded Vision of Care Delivery.
Pacific Northwest 2020 Update on Midwifery Care presents a day of lecture, discussion, case study analysis and networking on current issues in midwifery in Seattle on March 11, 2020. Register online.
Rural Palliative Care Initiative: Workshop Complex Care Conversations at the Heart of Rural Palliative Care: An 8-hour interactive workshop. Learn specific skills to respect the patient and family’s goals and how to broach sensitive topics with compassion and confidence. March 23, 2019 preceding the Northwest Rural Health Conference, Spokane, Washington.
Northwest Rural Health Conference, Spokane, March 23-25, 2020: The 2020 conference theme is "Rural Values: Shaping Care -- Inspiring Success." Best practices and innovations of providing health care in rural settings including critical access hospitals, rural emergency medical services, rural health clinics, home health and other health organizations.
Northwest Regional Primary Care Association Spring Summit, Seattle, May 31 - June 2, 2020: Learn from prominent speakers, hear federal policy updates, and network with primary care colleagues. Event highlights new to the NWRPCA Spring Summit include: Region X peer learning, collaboration, and professional development. Registration is open at NWRPCA.org. Call for Abstracts: Deadline Friday, January 31, 2020.
Healthcare leaders and practitioners, policy makers, and workforce professionals gathered at the 2019 Healthcare Integration Summit Northwest at Whatcom Community College on May 16. Participants shared insights and innovation in bi-directional healthcare integration to bring behavioral health into the primary care setting, identifying implications to workforce planning and training.
The National AHEC Organization received funding to educate health professionals on the Human Papillomavirus (HPV) vaccine. The HPV project offers three educational fliers for clinics, staff, and educators to use and distribute:
HPV and Immunizations: An Oncologist's Perspective: Learn about the HPV virus from an oncologist's perspective, and how the vaccination can help prevent related cancers. Recorded webinar available online (from January 10, 2020).
The Workforce Development Council has several helpful “Map Your Career” paths including a Career Path in Healthcare with a visual map.
Career Bridge is brought to you by the state’s Workforce Training and Education Coordinating Board. Career Bridge is a website where you can explore careers, view job trends, and find education programs.
Stackable certificate programs are comprised of a series of certificates that can be “stacked” together for a degree. This type of program is especially useful for healthcare professionals who wish to continue working while studying.Programs that offer stackable certificates include:
- Northwest Regional Telehealth Resource Center
- University of Alaska Southeast
- National Consortium of Telehealth Resource Centers
- Alaska Federal Health Care Access Network (AFHCAN)
- Arizona Telemedicine Program and Thomas Jefferson University
- Thomas Jefferson University
- Certified Telehealth Coordinator and Technology Professional
- Curriculum on Health IT
- Department of Medical Informatics
Staffing and Training
3RNet (National Rural Recruitment and Retention Network) is a non-profit listing healthcare job openings and opportunities in Washington State. Register and use the 3RNet job board to find current openings from a user-friendly public service organization. A valuable partner for professionals who want to serve in rural and under served areas in Washington, 3RNet helps you navigate loan repayment programs and more.
The J-1 Visa Waiver Program is administered through the Washington State Department of Health.
The Washington State Health Service Corps was established by the Legislature to address health professional shortages in rural and under served urban communities. The program helps the state attract and retain licensed health professionals to serve in our state by providing a Loan Repayment Program (LRP) to eligible providers serving at pre-approved sites. There are currently three LRPs available:
- the State Health Program (SHP),
- the Federal Health Program (FHP),
- the new Behavioral Health Program (BHP).
If you are interested in learning more about the Washington State loan repayment options, the Washington Student Achievement Council website has additional details.
The National Health Service Corps (NHSC) provides scholarships and loan repayments to encourage primary care and other clinical care providers to serve in health professional shortage areas, addressing the scarcity of health professionals in needy communities. There are a variety of loan repayment program (LRP) options offered annually to address health profession shortages. The primary NHSC LRP service commitment is two years, with full-time and part-time options for a variety of health professionals. If you are interested in applying for the National Loan Repayment Programs, sign up for email updates and read the program guidance carefully.
For a general overview of loan repayment options, please visit the Washington Health Workforce Gateway site to learn more about each option. Program details are subject to change including overall program funding, award amounts, contractual obligations and rules. Be sure to read reference and program guides carefully.
Learn about the credentialing requirements for various healthcare professionals, from Washington State Department of Health.
Credentialing for Nurses
The Washington State Department of Health website provides specifics for Nurse Licensing and Continuing Education Competency Audits. Suicide Prevention continuing education training has been required since July 2017.
Behavioral Health Resources
View a list of suicide prevention and behavioral health hotlines.
The Rural Health Information Hub provides an evidence-based on-line toolkit to support organizations working to prevent suicide in rural communities across the U.S. A series of seven modules contain focused resources on developing, implementing, evaluating, and sustaining rural suicide prevention programs. The toolkit was produced by the University of Minnesota Rural Health Research Center.
Depression screening tools: Access screening tools for anxiety disorders and depression, from the Anxiety and Depression Association of America. These screenings are meant to be used by patients as a screening tool that can be shared with a provider.
SAMHSA, the Substance Abuse and Mental Health Services Administration, contains a wealth of information on treating substance use disorders and mental health disorders. Click on “publications” to access many free resources geared towards providers.
The National Organization of State Offices of Rural Health has developed a compendium of all Rural Opioid Educational Resources available across their website to aid individuals looking for education, tools, and other resources. This includes reports, webinar presentations, meeting presentations, and a compendium of resources and lessons learned from grantees of the Federal Office of Rural Health Policy’s Rural Opioid Overdose Reversal (ROOR) grant program. As new resources become available, more information will be added. Visit the NOSORH page.
Wellness Courses and Resources
The Washington Physicians Health Program is an independent, nonprofit organization that was established in 1986. It is a physician-led program with an experienced staff dedicated to helping healthcare professionals while promoting patient safety. WPHP assists healthcare professionals with medical conditions that may affect their ability to practice medicine safely. These conditions include substance use and behavioral health disorders, as well as physical and cognitive disorders. WPHP is a confidential resource to the maximum extent provided by law.
Other training courses that The Washington Physicians Health Program offers so that physicians can better serve others include Mindfulness for Healthcare Providers, Compassion Cultivation Training, and Mind Body Medicine. Visit the WPHP website for more information.
The University of Washington Department of Psychiatry and Behavioral Sciences launched a new service to help prescribing providers in Washington — including providers in the UW Medicine Accountable Care Network — receive clinical advice regarding adult patients (18+) with mental health and/or substance use disorders. Funded by the Washington State Legislature, the UW Psychiatry Consultation Line (PCL) helps address the severe shortage of mental health professionals in the state by providing consultation to providers working in primary care clinics, community hospitals, emergency departments, and county and municipal correctional facilities.
How does PCL work?
Providers call 877-WA-PSYCH (877-927-7924) and after a short intake with a UW health navigator, are connected to a UW psychiatrist. At the conclusion of the conversation, the UW psychiatrist will send a brief written documentation of the recommendations to the caller via email.
The consultation line is staffed Monday through Friday, 8 a.m. to 5 p.m., and will transition to 24/7 staffing beginning July 1, 2020. Providers calling outside of business hours can leave a message, which will be returned within one working day. There is no limit to how many times a provider can call. UW website offers additional information.
The University of Washington Partnership Access Line for Moms (PAL for Moms) is a free telephone consultation service for health care providers caring for patients with mental health problems who are pregnant, postpartum, or planning pregnancy. Any health care provider in Washington State can receive consultation, recommendations, and referrals to community resources from a psychiatrist with expertise in perinatal mental health. The consultation line is now open 9 a.m. - 5 p.m. Monday through Friday (Pacific). Providers can call at any time and receive a call back within one working day. Call 877-725-4666 (PAL4MOM). You can also email with any questions or to schedule a consultation (firstname.lastname@example.org). Visit the UW Maternal-Child Mental Health Program website for more information about the PAL line and other programs supporting maternal-child mental health.
The Partnership Access Line (PAL) supports primary care providers (doctors, nurse practitioners and physician assistants) with questions about mental health care such as diagnostic clarification, medication adjustment or treatment planning. Our child and adolescent psychiatrists are available to consult during business hours.
PAL has a master’s-level social worker available to assist with finding mental health resources for your patients. PAL is also partnered with Washington’s Mental Health Referral Service for Children and Teens, where families can speak directly with a referral specialist.
Call 866-599-7257 Monday through Friday, 8 a.m. to 5 p.m., Pacific time, to be directly connected to a PAL child and adolescent psychiatrist.
Education and Pathway Professionals
NWHCP works to create a health workforce that reflects the communities it serves with the primary goal of helping underrepresented community members and students in healthcare to connect to programs, resources, pathways to health careers, and leadership positions.
The project creates collaboration among a wide spectrum of career outreach programs to help form “career pathways” throughout our region. Health career pathways provide an opportunity for students from diverse backgrounds to explore health careers through experiential learning.
The NWHCP hosts an annual Summit to engage our stakeholders and provide a mutually beneficial event which includes opportunities for networking, professional development, learning from student perspectives, and exploring promising practices for connecting community members and students in healthcare to programs and resources that can assist them in overcoming barriers to health career pathways.
- Provide an annual event for networking among professionals in the health career pathway system to clarify and align initiatives and resources for underrepresented community members and students in healthcare.
- Create a venue for discussions on how programs can link together to form equitable health career pathways.
- Gain a clearer view of other services/programs in regions and specialty areas - allowing organizations to identify gaps and bridge them.
- Provide opportunity for professional development.
- Hear student stories from those underrepresented in the health workforce.
- Achieve greater success by coming together to form a collaborative community.
Summit Planning Committee
- Area Health Education Center for Western Washington
- Office of the Superintendent for Public Instruction
- University of Washington School of Medicine Service Center for Health Equity, Diversity, and Inclusion
- University of Washington School of Medicine Service Learning Program
- Washington State Allied Health Center of Excellence
- Washington State Health Science Career and Technical Educators